News: Some ideas for Matchdays at Franklins Gardens
By Dr T
April 18 2010
I've just returned from Limerick with the disappointment of losing tempered by the memorable experience of a great rugby occasion made by the 3,000 Saints supporters who travelled, together with 23,000 fiercely passionate and incredibly loud Munster fans.
(From the "second opinion" in this week's programme, republished by kind permission of the author)
I have always been of the opinion that it was really only
the game that mattered, that it was the crowd's responsibility to get
themselves involved. Happily
superior with our great facilities and knowledgeable, respectful crowd, I held
my nose slightly at others' PA announcements exhorting their team to new
efforts, rah-rah girls and music played at each score.
I was at the Saracens game at Wembley where the non-rugby
attractions didn't capture my interest at all. They were discontinuous and did not appear to be linked to
the rugby. I also attended the
recent Stade Francais versus Toulouse match in Paris. Now that was a spectacle
and thoroughly enjoyable, but still somehow separate from the game - which was
terrible by the way.
But the Munster experience was different and it set me
thinking about how English rugby could go about attracting the new supporters
that it needs, without selling its soul.
Bums on seats is the name of the game both to fill the larger stadia
demanded by ERC and to secure the shaky finances of most of the clubs in the
professional game. Often it
doesn't seem to matter whether the new people coming through the gates are
potential long-term fans or even if they ever come again as long as the stadium
is full today.
So what did Limerick and Munster do that was different? Well, you could feel the presence of
the event from the moment you arrived in the city. There was something going on and you were invited to be part
of it.
The pre-match build up started outside the ground. The town was decked in the red of
Munster flags. Several of the pubs
and bars had strong rugby branding, presumably provided by the sport's major
sponsors, and other areas of focus were set up in the town. You could feel that the city
identified itself with the club and was showing its support whilst welcoming
its visitors.
At the ground itself there were attractions before we got to
the turnstiles. Fans were meeting
and mingling on the concourses outside the stands. The experience of being at the ground could be shared by
those lucky enough to have tickets and those without, before they went their
separate ways. The stilt walkers
and stag mascots were there too, striking heroic poses for photos with the fans
and setting the mood with cries of "Come on Munster".
Once inside the ground, there were several entertainments on
the pitch during the warm-up. Some
were less successful than others, but all of them were designed to continue
that build-up ahead of kick-off.
The crowd was thoroughly involved in singing "Stand Up and Fight" the
theme echoed in banners around the ground with other inspirational slogans in
English and Gaelic. Finally, the
drummers matched the heartbeat rising to a crescendo with the crowd, as the
players took to the field. From
there the crowd didn't need any further encouragement, greeting each Garryowen,
drive or tackle with the most visceral roar I have ever heard. We had our flags, we had "Oh Wendy", we
shouted and sang until we were hoarse but like the team on the pitch we had to
settle for a supporting role.
After the game everything changed, the partisan crowd baying
for Northampton blood was replaced by the most warm and welcoming group of
people I have ever met, keen to talk about the game and common experience - the
much hyped Craic.
So what about Northampton and the Saints?
In town, we have plenty of bars, cafes and restaurants that
could become part of the pre-match experience. The market square would make a great focal point on big
match days. The Club, supporters,
traders and major sponsors could work together to generate some excitement
around the game and increase the footfall in town at the same time.
The route from town and the station are ideal opportunities
to continue this build-up, particularly as you get closer to the ground. With probably the best brewery in the
world on their doorstep, there must be an opportunity for St James' businesses
to turn match day into a real event.
So finally we arrive at Franklin's Gardens. The stadium and
its facilities are undeniably fabulous.
The Heart 96 Village is a fantastic space with things to do for the
kids, good access to bars, food and the shop. But there's still little to remind you where you are and
what you've come for. Some club
branding in this area, in the manner Geoff's famous "Welcome to Franklin's
Gardens, home of Northampton Saints" would help to maintain the focus and
capture people newly arrived from the car park. We also need somewhere attractive at the ground where people
can meet and greet before going through the turnstiles.
Saints fans love to watch the warm-up and be close to the
players. If there were other
things going on, on the pitch at the same time which engaged the crowd and were
related to the upcoming game this would both continue the build-up and
potentially fix the congestion at the south end of the ground. Munster had community singing that the
crowd wanted to join in with and then the drumming to build that final level of
tension released as the players took the field. If we can find a Saints equivalent, then the full
power of the 16th, 17th and 18th men can be
unleashed on the opposition.
If anything we have better facilities post-match than a lot
of our peers, with the stand bars and The Village offering great places to discuss
the game with fellow and rival supporters combined.
So once the new Sturtridge/ North Stand is built, filling it
will be a matter of choosing between attracting a revolving door of people with
no real interest in the club and the game, or accepting that a new audience
will be looking for something more than just the match.
By working together with the supporters, the town and its
businesses, Saints can grow Northampton's reputation as a real rugby town
rivalling the likes of Limerick and Toulouse. We're not Munster or Toulouse. We are Northampton Saints and
whatever we do has to build on what we have. That way we can increase attendances with engaged and
knowledgeable supporters, maintain the Franklin's Gardens traditions that mean
so much to all of us, bring new economic rewards to the town and most of all
support the Saints winning yet more silverware.
I read this article in the programme and in the thread but the thread provided no opportunity to respond, hence this separate topic. There are some very good ideas here and it would be great if the Club could work positively with all the local councils to promote it. I am not sure who DRT (the author) is so it would be nice to know your name.
tedge,
For his sins, DrT is my husband Tim who has been coming to the Gardens for as many years as I have. He is a resident of A Block in the Tetley Stand.
Great article Dr T, and I would suspect that these sentiments are felt my many of us who attended the Munster game.
To stick my two penny's worth into the pot, compared to the atmosphere at Munster I felt that the atmosphere was lacking at the game on Saturday (I know the sun may not have helped).
I feel that Bernie is probably not used to his full potential. Although my girls love Bernie to bits he does not interact with the crowd as much. I can recall games where he spent time geeing up the crowd before and during the games to get the atmosphere going. Maybe this is a management, league directive, or he has to spend time at children's parties, but it would be nice to see him more interactive during the games rather than watching the rugby itself. Again I would like to state that my girls love him to bits and this is not a criticism of Bernie rather some constructive help for the Saints.
I wonder if the support for Munster can be translated into English rugby, I can't imagine leaving flags flying around town without them being nicked by some toerag.
I would also not like to go down the Saracen's route or see cheerleaders at FG, but a good suggestion would be to the get the Village more rugby orientated. We would have to be careful not to lose everything that makes FG so special, but rather enhance and make it more intimidating to visitors.
An exceptional and compelling read DrT
i fand myself in complete agreement with you as i am sure many of the regulars such old pete, smurf and many others will alos do.
On a marketing front you have it completely right DrT but first to make this work we need a consolidated front which involves the the club convincing the council that working together will be much more rewarding for all concerned than working against each other as seems to be the case at this moment. Once we have that environment we have a means to convincincing sponsors that they have a platform to promote/sell their goods/services/ideas to all rugby visitors to the town. Remember that currently the majority of rugby visitors attend the town for the rugby alone and somehow together the club and council must sell the idea to visiting club supporters that this visit is not for 2 - 3 hours but for probably a day or a day and a half at least. Northampton isn't the most attractive venue and to change this the council must realise they have to change and be much more pro-active in creating an ambience and atmosphere that is not only exciting rugby wise but can suport other entertainment opportunities to retain the punters interest.
This is a major and exciting project for some innovative and enthusiastic marketer, perhaps it should have been offered to me twenty or thirty years ago?
A thought provoking article with some good ideas of how to get a "feel" in the Town (Biarritz is another good example of success with that sort of thing). However the bit about - " it will be a matter of choosing between attracting a revolving door of people with no real interest in the club and the game, or accepting that a new audience will be looking for something more than just the match." does worry me. If you can't fill the ground (even an extended ground) with the prospect of a good game I fear for the future. One simple thing that could be done is to allow the crowd to build the atmosphere before kick off without interruption.
Interesting article. I read it this evening and thought about posting something regarding it for discussion so am glad to see it hear.
Firstly, that jazz band were great when they used to go around the pitch pre-game and really added to the atmosphere. Certainly nothing cheesy about them. I recall Glos doing something similar last season before our game with them.
It definitely has to be a town effort as well as utilising the village.
Firstly, regarding the town, I guess you need the council on side but, above that, getting the local businesses (pubs, restaurants, cafes) involved. The more centrally (in terms of location) it starts, the better. If the club approached these locations in town and, as a starter, got them sporting the flags/banners across them then that's a start. However, we need to take that further. I'm no expert on marketing but, simply, trying to incentivise these businesses by getting them more trade through their links with the saints can do no harm surely? Say they give a ticket holder for the game a discount on food/beer before the game? Use the power of the web to advertise to opposition fans and invite them to make a day of it and everyone's happy?
The foundations to create a Munster like atmosphere can be pretty simple and cheap to start with in terms of putting up the flags and banners. It's then getting the local community to buy into the concept which is the next challenge which will only come with time.
Total agreement with a lot of the points made and would love to be able to walk from one end of the town to FG and see flags everywhere but like this council that is currently holding up the progress not only of FG but of Northampton FC also its not going to happen unless the apathy gets a severe brushing. The atmospehere in Limerick was fantastic, inside and outside the ground and for miles around. The amount of money injected into the area over the 2 weekends we were there must have been in the millions of Euros in total.
Sort it out council before you regret what the public will do at the next elections.
I also did a bit of a Munster comparison in my weekly Chron column on Saturday, saying that it would be great if Abington Street had Saints, Cobblers and Steelbacks banners all the way down it.
Some letters to the Chron along the effect of what has been posted here maybe?
Unlike Limerick or say Biarritz you are very likely to have one objector (at least) to every one person who would support these ideas. Sadly a lot of these have the power to stop it ! Inside the ground no problem. Do it now !! But outside more of an issue. I support the intention entirely and how wonderful it could be if it worked. Thomond park is about twice the capacity of FG. But I believe our ultimate intent was for a gate size of something similar. Imagine a town bedecked in the GB&G and a full FG twice the capacity it is now in full song !!
I wonder if Limerick gets as excited when it's a Cider League match against the Scarlets or some such. I am sure the flags will still be up there on the wires above O'Connell Street, but I wonder what the atmosphere is really like with the absence of substantial visiting support (or something to play for).
Munster is a Heineken club, that's for sure, and the town reacts magnificently to those games. And yes, I think it would be great for the town of Northampton to get behind the team, not only in a good season, but EVERY season. I'm just not sure it could happen at such a high intensity every week.
Agree St F. The HC is one thing, with people making a weekend visit to a town, but for league matches most people roll up an hour or two before kickoff, park as close to the ground as they can and then clear off straight after. I wouldn't really consider going into town before a match.
Also, the Munster game had a 5.30 kickoff. Anything earlier doesn't really lend itself to a big buildup because most people are in Tesco/the bank/having their hair done!
I think the idea of better branding of FG and flags/etc in town is good, and maybe having something on in the Market Square before Heieneken Cup matches is feasible, but I wonder if it could be sustained on a regular basis.
Great read, thank you for posting it on here! Totally in agreement. Last sat had a bit of a better atmosphere than a few previous games. But I have to admit that atmosphere seems to have been slightly dampened this year compared to others. I even felt the atmosphere at the LV cup final wasn't as hyped as last years ECC final. We need the spine tingling atmosphere back and our boys thoroughly deserve it. This sat I am hoping we will make drum up some deafening support for our boys and show how proud we are of them! I will be wearing my flag as still trying to find a good way of holding my flag and pint and hog roast all at the same time
A bus from a meeting point on the market to FG would be another thought to add here.Could it be done? Might also get a few folks homeward bound more quickly.I love the idea of banners up and down Abbington Street.Bring back the band also.
The obvious marketing point to me (but no doubt there's a reasons why it's not possible) is the lift tower or Northampton Lighthouse. It's the thing that everyone gets pointed to as a direction point and would be great advertising space.
I agree, having visited Munster twice, that flags on the way down from the station/market would look fantastic. But how long would they stay there?
Munster is the pride of the whole Limerick area and holds much respect. Do we have that or could we have that in Northamptonshire especially as there is football and cricket too.
Whilst I applaude the sentiments of a very well written article I don't believe it's possible to get a town like to Northampton to engage to the same level as Limerick. Having spent a lot of time in the Munster region their psyche on match day is to head for Limerick ticket or not, very akin to Cardiff on international day. This boosts the number of people creating the pre and post match atmosphere way beyond the 27k in Thomond, I don't think this would happen in Northampton. Given that a large proportion of our current crowd park at the stadium, attend the game and then leave, the numbers venturing into the town centre should they try something out would, I fear, not be great enough to warrant the effort. Now if the club could get the council to close off a section of Weedon Road to traffic pre and post big matches and involve the pubs etc. then they might be onto something. Gloucester closed Kingsholm Road when they played Munster a couple of years ago and it really worked well
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